Privacy Policy in Vortex Game

When playing Vortex, you can be sure that your data is protected

To ensure access to the Vortex game for real money, the operator is required to collect a specific amount of personal information from users in India during registration. This process involves providing data such as full name, mobile number (+91), email address, and date of birth. Collecting this data is critical for creating a unique gaming profile, preventing multi-accounting, and ensuring the ability to recover account access in case of a lost password. By agreeing to the Privacy Policy, the player provides voluntary consent for the automated processing of their data to receive high-quality gaming services.

Compliance with Indian Legislation (IT Act 2000)

The Vortex Game Privacy Policy is developed in strict accordance with current Indian legislation, specifically the Information Technology Act, 2000, and the Sensitive Personal Data or Information (SPDI) Rules, 2011. This guarantees that all information provided by Indian players is processed adhering to high standards of legal protection. We recognize the data sovereignty of our users and guarantee that your personal details will not be used illegally or transferred to third parties without proper legal grounds.

Use of Cookies and Technical Trackers

The website and mobile application of Vortex Game use cookies and similar tracking technologies to improve user experience (UX). For players from India, this means the system remembers your language settings, selected currency (INR), and device technical parameters for faster game loading on subsequent visits. Beyond technical cookies, we may use analytical tools to collect anonymized statistics about player behavior, which helps us optimize gameplay and eliminate technical errors across various smartphone models.

Security of Financial Transactions and Payment Data

Protecting financial information is a priority in our Privacy Policy, especially given the popularity of digital payments in India. When making deposits or withdrawing funds via UPI systems (PhonePe, Google Pay), Paytm, or NetBanking, all transactions pass through secure gateways using end-to-end encryption (SSL 128/256-bit). We do not store full details of your bank cards or payment wallet passwords on our servers; this information is processed exclusively by certified payment providers, minimizing the risk of financial fraud.

Data Transfer to Third Parties and Partners

The Privacy Policy clearly regulates the conditions under which player data may be transferred to third parties. We never sell your personal information to marketing companies for spam distribution. Data transfer is possible only to verified partners who ensure the platform’s functioning: game software developers (for the correct operation of Vortex), payment aggregators (for processing transactions), and identity verification services (KYC). All partners are obliged to adhere to Non-Disclosure Agreements (NDAs) and provide a similar level of data protection.

Identity Verification Procedure (KYC) and Document Protection

To comply with international Anti-Money Laundering (AML) standards, Vortex players from India must undergo the identity verification procedure (KYC). This involves uploading copies of documents such as an Aadhaar Card, PAN Card, or Driving License. Our Privacy Policy guarantees that these documents are stored on separate secure servers with restricted access solely for authorized security personnel. Once verification is complete, documents are used only to confirm the legitimacy of payouts and are securely protected against leaks.

User Rights Regarding Data Management

Every Vortex player has full control over their personal data in accordance with transparency principles. You have the right to contact customer support at any time with a request to obtain a copy of the information we hold about you or to request the correction of inaccurate data. Also, under certain conditions, you may exercise the “right to be forgotten” by requesting the deletion of your account and associated personal information, provided this does not conflict with legal requirements regarding the retention of financial transaction history.

Protection of Minors’ Data and Age Restrictions

We strictly adhere to a policy prohibiting individuals under the age of 18 from participating in gambling. The Vortex Game Privacy Policy involves the use of special algorithms and database checks to detect and block registration attempts by minors. We knowingly do not collect or store personal data of children. If it becomes known that data was provided by a minor accidentally or through deception, such an account will be immediately suspended, and all collected data will be irrevocably deleted from our systems to protect the child.